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What is ADR?

Alternative Dispute Resolution

Alternative dispute resolution (ADR) is a process in which a neutral third party assists disputing parties in reaching a resolution or mutual agreement through mediation, arbitration, or a settlement conference.


The most common forms of ADR are mediation and arbitration.


  • Mediation involves a mediator facilitating discussions to help parties arrive at a mutually acceptable resolution.
  • Arbitration entails disputing parties submitting their conflict to an arbitrator or panel of arbitrators, who evaluate the facts and render a decision.


ADR offers confidential methods for resolving disputes privately, serving as an alternative to litigation in the courts.

How can ADR help my business?

Workplace conflict is inevitable, and limited time and resources can leave managers unprepared to handle disputes effectively. A qualified ADR professional can help prevent escalation by assisting disputing parties in exploring interests and underlying positions to overcome conflict and reach a mutually satisfying agreement.

Benefits of ADR vs Traditional Court

  • Cost-Effective: ADR is significantly less expensive than litigation, reducing court costs and attorney fees. 


  • Time-Efficient: ADR typically resolves disputes faster than traditional court cases, minimizing time lost and productivity disruptions.


  • Confidential: ADR offers a private method for resolving disputes, shielding businesses from the scrutiny of public lawsuits.


  • Preserves Relationships: ADR is less adversarial than litigation, fostering collaboration that helps maintain and restore valuable business relationships.

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