About
About the Firm
Coastal ADR Services provides effective solutions for workplace and consumer conflict. With a commitment to fostering productivity, reducing stress, maintaining a positive work environment, and preserving customer satisfaction, Coastal ADR Services helps navigate challenges that strain relationships, disrupt teamwork, hinder business growth, and erode client trust. At the core of its approach is Alternative Dispute Resolution (ADR), a collaborative and effective method for addressing disputes. By facilitating open communication and mutual understanding, ADR preserves and strengthens relationships while promoting fair and equitable solutions. Coastal ADR Services handles employment disputes, EEO matters, service complaints, billing disagreements, and contract breaches with a steadfast commitment to achieving positive outcomes for all involved.
Headquartered in St. Petersburg with a physical presence in Jacksonville, Coastal ADR Services provides assistance throughout Florida and the surrounding region.
About the Owner
Sharon Patterson is a skilled mediator and the owner of Coastal ADR Services, bringing nearly two decades of legal experience as a litigation paralegal and extensive training in conflict resolution. She holds a Certificate in Mediation and Conflict Management from the Program on Negotiation at Harvard Law School and served as a Certified Mediator in a Federal Workplace Alternative Dispute Resolution Program for nearly ten years. Sharon has successfully facilitated workplace mediations regarding hostile work environments, Equal Employment Opportunity (EEO) complaints, Reasonable Accommodation requests, and labor-management conflicts. As a proud Marine Corps veteran, she leverages her military experience to navigate high-stakes conversations with professionalism and poise. During her service, she honed her diplomatic skills while working in Foreign Criminal Jurisdiction, serving as a liaison between U.S. military personnel and the Japanese government.
Sharon Patterson is a Florida Supreme Court Certified County Mediator and has met the qualifications to serve on an arbitration panel. Sharon is also a Certified EEO Investigator.