About

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Coastal ADR Services provides effective solutions for business disputes. Coastal ADR Services helps resolve challenges that strain relationships and disrupt teamwork through mediation, conflict coaching, and other ADR methods. This includes internal conflicts such as workplace issues or partner disagreements, as well as external disputes involving customers, vendors, or service contracts. Coastal ADR Services handles workplace and consumer conflicts, EEO matters, service complaints, and contract breaches with a steadfast commitment to achieving positive outcomes for all involved.

Headquartered in St. Petersburg with a physical presence in Jacksonville, Coastal ADR Services provides assistance throughout Florida and the surrounding region.

Sharon Patterson is a skilled mediator and the owner of Coastal ADR Services, bringing nearly two decades of legal experience as a litigation paralegal and extensive training in conflict resolution. She holds a Bachelor of Science in Legal Studies and a Certificate in Mediation and Conflict Management from the Program on Negotiation at Harvard Law School and served as a Certified Mediator in a Federal Workplace Alternative Dispute Resolution Program for nearly ten years. Sharon has successfully facilitated workplace mediations regarding hostile work environments, Equal Employment Opportunity (EEO) complaints, Reasonable Accommodation requests, and labor-management conflicts. As a proud Marine Corps veteran, she leverages her military experience to navigate high-stakes conversations with professionalism and poise. During her service, she honed her diplomatic skills while working in Foreign Criminal Jurisdiction, serving as a liaison between U.S. military personnel and the Japanese government.

Sharon Patterson is a Florida Supreme Court Certified County Mediator and has met the qualifications to serve on an arbitration panel. Sharon is also a Certified EEO Investigator.